Our Commitment to Privacy
We are dedicated to protecting your personal information and handling it responsibly. This policy explains how we collect, use, and safeguard information you provide when interacting with our services or website, in line with New Zealand privacy laws.
By using our services or website, you agree to the practices described here.
Modifications to the Policy
We may revise this policy from time to time to reflect changes in regulations, technology, or business operations. Updates will be published online and take effect immediately. Continued use of our website or services indicates your acceptance of these changes.
Information We Gather
To provide tailored financial services, we may collect information such as:
Personal identification details (name, date of birth, contact information, and identification documents)
Financial background (income, assets, liabilities, and credit details)
Business or employment-related data if applicable
Online usage information (IP address, browser type, device details, pages visited, and interaction data)
Information provided through phone calls, emails, forms, or in-person meetings
We may also collect relevant data from third parties, such as banks, lenders, or other authorised organisations.
Purpose of Collecting Information
Your information is used to:
Confirm your identity and verify eligibility for financial products
Provide mortgage, business, asset, and insurance services
Assist with applications, approvals, and processing requirements
Communicate service updates, promotions, or relevant offers
Conduct analysis, research, and improvements of our services
Meet legal and regulatory requirements
Sharing Your Information
Your personal data may be shared with:
Financial institutions and product providers involved in your services
Third-party service providers supporting our operations (e.g., IT infrastructure, administrative support, or marketing services)
Credit reporting or verification agencies
Government authorities or regulatory bodies as required by law
Partners and affiliates with your consent
If information is transferred internationally, we ensure the recipient maintains comparable privacy protections.
Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections for any inaccurate or incomplete information
Withdraw consent for direct marketing communications
Decide not to provide certain information, while understanding it may limit our ability to provide some services
All requests can be submitted via our contact channels. Verification of identity may be required before processing requests.
Data Protection
We take practical steps to secure personal information from misuse, unauthorised access, or accidental loss. This includes digital security, secure storage, and operational procedures.
In the event of a data breach, we will promptly notify affected individuals and regulatory authorities where required by law.
Cookies and Online Tracking
We use cookies and similar technologies to enhance the browsing experience, track usage patterns, and improve our website. Cookies do not directly collect personal information but may interact with information you provide voluntarily.
You may disable cookies in your browser, but some website functionality may be affected.
Third-Party Websites and Links
Our website may include links to other websites or feature third-party content. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
Providing Personal Information
While sharing information is voluntary, withholding data may affect our ability to provide financial, mortgage, or insurance services effectively.
Important Information Regarding KiwiSaver
InterX Finance does not provide financial advice or recommendations on KiwiSaver schemes. Instead, we work alongside trusted KiwiSaver specialists who are qualified to give you the most up-to-date, accurate, and compliant guidance.
Our involvement is limited to:
Please be aware that KiwiSaver rules, terms, and provider offerings may change at any time. We encourage you to seek independent professional advice, review the latest product disclosure statements, and undertake your own research before making any investment decisions.
InterX Finance may receive a referral payment if you are introduced to a KiwiSaver provider through our network. This does not increase the fees or costs you pay to the KiwiSaver provider.
It’s important to remember that all investments carry risks, and the value of your KiwiSaver balance can rise or fall depending on market performance. Past results are not a guarantee of future outcomes.
If you have questions or concerns regarding your KiwiSaver plan, please discuss them directly with the KiwiSaver provider or the specialist adviser you are connected with.
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InterX Finance – Your trusted mortgage partner.